An excellent candidate journey is the foundation for an effective recruitment process. Salesforce offers the tools that allow for a scalable process that puts people first. Through smart automation, it frees up time for recruiters to focus on what they do best: engaging and recruiting top talent and building long-lasting relationships.
It is critical that your Salesforce implementation is in line with both Salesforce best practices and the requirements of your organisation. Resolve IT is here to help you design the ideal ATS, matching and planning, and time writing solutions. We will also ensure an effective implementation with comprehensive training and support based on best practices and our extensive knowledge of the recruitment industry.
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Frequently asked questions
Is your question not among the frequently asked questions? Then get in touch with our specialists. We are happy to help you further!
We currently use a standalone ATS. What does a recruitment agency gain by running this in Salesforce?
By building your ATS in Salesforce, you manage candidates, clients and vacancies in one system instead of separate tools. That gives a complete picture of both the candidate side and the client side and makes reporting across your entire process possible. It also helps you avoid duplicate administration between separate systems.
Can Salesforce automatically match candidates to open vacancies?
Yes. Salesforce can automatically connect candidates to suitable vacancies based on criteria such as experience, location and availability. This gives recruiters a shortlist more quickly and leaves more time for personal contact with candidates and clients.
How do I keep the candidate experience personal if we automate the process?
Automation mainly takes the repetitive work off your hands, such as confirmations and status updates. That actually leaves your recruiters with more time for the personal contact that makes the difference. You can also personalise communication based on the data held in Salesforce.
We place many candidates on a secondment basis. Can Salesforce also handle the planning and time registration for this?
Salesforce also supports the planning and time registration of seconded candidates. You can manage placements, contracts and worked hours in the same system you recruit in. Resolve IT has extensive experience setting up these kinds of time registration solutions for the recruitment sector.
We store a lot of candidate personal data. How does this work with the GDPR?
Salesforce offers extensive options to manage personal data securely and to limit access to those who genuinely need it. You can set retention periods and record what a candidate has given consent for. Resolve IT sets this up in line with the GDPR, so you can demonstrate that you handle candidate data carefully.