Salesforce training and best practices
To get the most out of Salesforce, it is crucial that your entire team is involved. Our user training ensures that all team members feel competent in using Salesforce. We also offer more advanced admin training for specific team members, enabling you to manage the Salesforce application internally. By enabling your team to handle less sophisticated tasks themselves, we ensure that our expertise is focused on the more complex challenges, to optimise your investment in our services.
Do you have questions about our Salesforce training courses? Then contact our experts or book an appointment for an introductory meeting.
Our Salesforce training courses
User training
In the user training, we take your employees through the process we defined together and teach them the tips and tricks on how to use Salesforce. This includes creating companies and contacts, recording contact moments, linking your mailbox with Salesforce and installing and using the mobile app. This can be used for onboarding after an implementation, but also certainly to further increase the adoption of using Salesforce.
Admin training
In admin training, we take one or more Key Users through the configuration behind the scenes. For example, we teach users to create fields and buttons, modify layouts and explain how to easily create and add reports and dashboards to a homepage.
In 1, 2 to 3 days, we take them through the process so that they can manage the environment completely independently. The content will be tailored to the needs and knowledge level of the new Salesforce administrators. Of course, everything according to the ADM-201 Standards.
Maximise the value Salesforce offers your organisation
By attending a training course, you will not only increase your knowledge and skills, but also maximise the value Salesforce can bring to your organisation. Our training courses are designed to help you and your team make the most of Salesforce, leading to more efficient processes, better customer insights and increased productivity. Don’t wait any longer and give your career and your business a head start by enrolling in one of our Salesforce training courses today.
Organisations we've empowered
Contact our experts
Want to know more about our services? Curious to learn how we can help? Our team of media & communications experts is ready to answer any questions you might have. We look forward to hearing from you.
If you have general questions about Resolve IT, kindly use our contact form. One of our team members will get back to you promptly.
