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Software as a Service (SaaS)

The keys to profitable SaaS growth are minimal churn and a reliable stream of new customers. Enter Salesforce. It offers the tools to attract ideal customers, streamline the sales process and onboard and engage new users effectively. And by automating areas such as subscription and invoice management, Salesforce can free up your team to do what they do best: building an outstanding product.

Resolve IT is here to help leverage the full potential of Salesforce. With an effective implementation strategy, comprehensive training, and round-the-clock support, we will ensure that Salesforce is the engine that allows you to scale and grow your SaaS business.

Salesforce shines in areas like:

Stripe is a widely-used online payment platform known for its user-friendly interface and robust security. It enables businesses to accept and manage online transactions seamlessly through its versatile integration options and developer-friendly API.

Aircall is a cloud-based phone system, allowing businesses to handle calls effectively with a user-friendly interface and integration options. It offers tools for managing calls and improving customer interactions efficiently.

 

DocuSign is a digital platform that allows people to sign and manage documents online, making it easier to handle paperwork without needing physical copies or in-person signatures.

 

Exact Online is a cloud-based ERP solution for small and medium-sized businesses. It helps manage finances, operations, and customer relationships in one place. With real-time insights and customizable reporting, it streamlines processes and supports business growth.

Google Drive is a cloud-based file storage and synchronization service provided by Google. It allows users to store files in the cloud, synchronize files across devices, and share files with others.

OneDrive and SharePoint integration enable smooth collaboration and file sharing within organizations, simplifying workflow transitions between personal and team-based file management. The streamlined system includes robust security measures for effective access control.

This integration provides an efficient solution for businesses to enhance productivity and manage content seamlessly.

What can Salesforce do for you?

Optimise customer lifecycle management

Centralise all customer interactions from lead acquisition to churn, to ensure effective management at every touchpoint. Equip your team with tools for streamlined customer onboarding, support, and upselling to enhance customer experiences and retention.

Unify subscriber and billing management

Manage subscriber data, preferences, and billing information to provide a holistic view of the customer lifecycle. Automate billing processes and empower subscribers to manage their profiles, preferences, and payments effortlessly.

Integrate across ecosystems

Leverage Salesforce’s robust API capabilities and AppExchange for easy integration with a variety of SaaS tools and platforms. Create a unified ecosystem where customer data, billing, support, and other functions are synchronised across applications.

Elevate customer support

Use Salesforce Service Cloud to deliver top-notch customer service, manage support tickets, and monitor customer satisfaction. Integrated knowledge bases and chatbots offer immediate solutions to common issues.

Organisations we've empowered

Contact our experts

Want to know more about our services? Curious to learn how we can help? Our team of media & communications experts is ready to answer any questions you might have. We look forward to hearing from you.

If you have general questions about Resolve IT, kindly use our contact form. One of our team members will get back to you promptly.

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Rinse van Dorp

Managing Director

Rick Koevoets

Managing Partner
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