Case detail
Talpa Studios
Talpa Studios
From a first Sales Cloud project to a four-year partnership running on Salesforce.
How Resolve IT helped one of the Netherlands’ best-known media companies turn Salesforce into the system its sales, productions, legal, finance and IT teams rely on every day supported by 330+ resolved requests and counting.
At a Glance
| Client | Talpa Studios, a leading Dutch media & entertainment company (TV formats, productions), based in Laren |
| Partnership | Since 2022 a relationship that has grown year after year |
| What we built | Sales Cloud foundation, then expanded into productions, contract & rights management, document handling and finance integration |
| Integrations | SharePoint · Exact |
| Adoption | 50+ users across sales, productions, distribution, legal, finance and IT |
The challenge
Talpa Studios creates and distributes television formats and productions at scale, work that touches sales, productions, international distribution, legal and rights, contract management and finance. Each of those teams needed reliable information, and each worked in its own way.
The first priority was clear: get the commercial process onto one platform. But Talpa needed a partner who could do more than stand up a CRM and walk away, one who could grow with the organization as new needs surfaced across departments, keep the platform healthy as it scaled, and be there when day-to-day questions came up.
Our approach & solution
The partnership started in 2022 with a focused Sales Cloud implementation. Once that foundation proved itself, the collaboration expanded step by step each success opening up the next opportunity:
- Sales & commercial process a clean Salesforce core for the commercial teams to work from.
- Productions & formats supporting the processes around productions, communities and Talpa’s format and rights workflows.
- Branded Content supporting commercial outreach for Media Campaigns
- Contract & rights management structuring contracts and a rights catalogue so legal and contract management teams work from one source of truth.
- SharePoint integration connecting documents to Salesforce records so files are easy to find and share for users inside and outside the platform.
- Finance integration designing Salesforce to bring the commercial and financial picture together.
- Training & managed services admin training to build in-house capability, plus ongoing support and platform management so the environment stays healthy as it grows.
Crucially, the relationship didn’t stop at go-live. Resolve IT became Talpa’s ongoing Salesforce partner handling enhancement requests, resolving issues fast, and continuously adapting the platform as new teams and needs came on board.
The result
Four years on, Salesforce has become a system Talpa’s teams genuinely run on, not a tool that sits on the shelf.
- A four-year partnership that has expanded from a single sales project into an organization-wide platform.
- 50+ users adopted the platform across sales, productions, branded content, distribution, legal, finance and IT.
- A platform that keeps growing with new initiatives around finance integration, productions and recruitment in motion.
- Centralised Document Storage by syncing Salesforce with Sharepoint
- Bridging the Gap between different Talpa Departments severely enhanced collaboration between departments
What began as a single Sales Cloud project has become a long-term partnership and a Salesforce environment that adapts to Talpa as fast as the business itself moves.
