Make your business processes more intelligent with Salesforce’s Agentforce

Want to support your teams with powerful AI that takes over routine tasks? With Salesforce’s Agentforce platform, you help your employees excel in their work. At Resolve IT, we implement this technology in a way that directly adds value to your organisation.

What can you expect? With Agentforce, you create AI assistants that support your teams in sales, customer service, marketing and commercial activities. The great thing is: you don’t need any technical knowledge to get started with it.

Agentforce’s strength lies in these five core components:

• Agent Builder
  You build your own AI assistant in clear language – no code required. Decide how your assistant communicates: via email, voice or WhatsApp. We help you make the right choices for your situation.
• Agent Prompt
  This is where you define what your assistant should do. As simple as instructing a new employee. We make sure your assistant understands exactly what is expected of him.
• Agent Skills
  Choose from existing skills or let us develop new ones that perfectly match your business processes. From answering customer questions to setting up marketing campaigns – you decide.
• Agent Knowledge
  Give your assistant access to the right information. We provide a secure link to your company data and external sources, so that your assistant always has up-to-date knowledge.
• Agent Testing
  Before going live, we test thoroughly. You immediately see how your AI assistant performs and we refine until everything works perfectly.

At Resolve IT, we make the implementation of Agentforce practical and valuable for your organisation. We think along with you about the best applications for your situation and ensure smooth integration with your existing processes.

Would you like to know how Agentforce can strengthen your teams? We would be happy to discuss the possibilities in a personal meeting.